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Approved Training Organisation

Terms & Condition

Booking Procedure

We accept bookings for any of our training courses online, email or by the telephone. If you would like to discuss a training course or speak to one of our team, please contact 0113 257 0842.

At the point of booking delegates must inform us of any physical or medical problems that may affect them carrying out the training safely.

Payment Procedure

An invoice will be made at the time of booking, we require payment prior to the training course being delivered. We will accept the following payments: bank transfer, credit/debit card payment or cheque. All fees quoted will be exclusive of the VAT which must be paid in addition to the quoted fee.

All certificates and cards will not be issued until the full amount of the payment has been received.

Course Locations

The course location will be stated on our joining instructions that are issued at the time of booking, if you have not received any information about your booking please contact 0113 257 0842.

If the training is to be carried out on the client’s premises, we can advise of what is expected of the facilities however it is down to the client to ensure the conditions are appropriate for the training to be carried out.

The Safety’s Maintenance Company has the right to refuse delivery of the training if the conditions of the venue are not appropriate and would affect the quality of the training. Costs will be incurred in the of event of cancelling the training or re-organising.

Training Attendance

All our courses start at 8am unless an alternative time has been agreed with a customer. We ask all delegates to arrive 15 minutes prior to the start time for enrolment purposes, failure to do so may result in you being refused entry to the training course.

Non-attendance will result if the course fee being full payable.

Cancellations

All cancellations will only be accepted by email or post. If the notice period of the cancellation is over 7 working days no fee is payable, if the notice period is between 7 working days and 3 workings days 50% of the course fee is payable, if the notice period is 3 working days and under 100% of the course fee is payable.

Any amendments to bookings may be subject to an admin charge of £35 + VAT.

Delivery Policy

All course certificates will be delivered to the address detailed by the person booking the course. Course certificates will be delivered either when received from the accrediting body or upon receipt of payment.